Your systems, looked after
Most IT problems are not sudden. Backups quietly stop running. Security updates go uninstalled. A hard drive gives warnings for weeks. Nobody notices until the day the work stops. We watch your systems so problems get handled before they reach your team.
At a glance
The IT Care Plan from JDL Solutions is monthly managed IT support for businesses in Qatar. For a fixed monthly fee we monitor and maintain computers, servers, network, email, backups, security, CCTV, access control and time-attendance systems, so you don't need a full-time IT hire.
- Coverage
- Computers, network, email, backups, CCTV, attendance
- Response
- Within four business hours if everything is down
- Pricing
- Fixed monthly fee
IT Care Plan
Monthly IT support for your business, without the cost of a full-time IT employee.
We monitor and maintain the systems your business runs on: computers and servers, network and internet, email accounts, backups, antivirus and security, CCTV and access control, and time-attendance systems.
We review your setup and tailor the plan to how many systems and users need covering.
Full-time hire
A full-time IT employee in Qatar: salary, visa, accommodation allowance, health insurance, annual ticket, end-of-service gratuity. One person, working one shift, on leave when they're on leave.
IT Care Plan
IT Care Plan: a team, monitoring that runs around the clock, and a fixed monthly cost.
Fixed monthly fee, no surprise invoices
We never charge for work you haven't approved
Your systems stay yours. Leave anytime after the first year with 30 days' notice
Related work
Projects where we delivered this service.
Web Development & Managed IT ServicesAl-Maslmani Real Estate: Bilingual Property Platform
Bilingual property platform for Al-Maslmani Real Estate in Doha, with a full admin system, WhatsApp enquiries and ongoing IT support.
Web Development, ERP & Managed IT ServicesStep Care: Website, ERP System & Managed IT
Website, ERP with point of sale, and managed IT for Step Care, a Doha supplier of medical and IT equipment to hospitals and clinics.
Managed IT SupportAl Sanad Law Firm: CCTV & Time Attendance Recovery
On-site recovery of a Doha law firm's CCTV recorder and biometric attendance terminal, both down after being left without maintenance.
Frequently asked questions
Computers and servers, network and internet, email accounts, backups, antivirus and security, CCTV and access control, and time-attendance systems.
The plan covers the systems your business actually runs. A small office with a few computers costs less to look after than one with servers, CCTV and access control. We review your setup and quote you.
Almost always. A full-time IT hire in Qatar costs several times this once visa, accommodation and end-of-service are counted, and one person can't monitor systems overnight.
Yes, both are covered within the plan.
Within four business hours if everything is down, one business day for individual issues.
Both. We monitor and fix most issues remotely, and come on site in Doha when hardware, cabling or CCTV needs hands-on work.